Crisis Resources

You Don't Have to Face This Alone

If you're in immediate danger, call 911 or go to your nearest emergency room

Having thoughts of suicide, self-harm, or harming others requires immediate support. These resources are available 24/7, free, and confidential.

Immediate Crisis Support

Available Right Now, 24/7

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988 Suicide & Crisis Lifeline

Call or Text: 988

  • • Free, confidential, 24/7
  • • Trained crisis counselors
  • • Available in English and Spanish
  • • Veterans press 1
  • • LGBTQ+ under 25: Text START to 678-678
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Crisis Text Line

Text HOME to 741741

  • • Free, 24/7 text support
  • • Trained crisis counselors
  • • Anonymous and confidential
  • • Available throughout US
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SAMHSA National Helpline

1-800-662-HELP (4357)

  • • Treatment referral and information
  • • 24/7, 365 days a year
  • • English and Spanish

Perinatal Crisis Support

Specialized Help for Pregnancy & Postpartum

Postpartum Support International Helpline

📞 1-800-944-4773

(1-800-POSTPARTUM)

💬 Text Support

503-894-9453 (English)

971-420-0294 (Spanish)

  • • Specialized perinatal mental health support
  • • "Warm line" for non-crisis support
  • • Resources and referrals
  • • Understanding of postpartum issues

Postpartum Crisis Warning Signs:

  • • Thoughts of harming yourself or baby
  • • Hearing voices or seeing things
  • • Feeling baby would be better off without you
  • • Confusion or rapid mood swings
  • • Unable to care for baby or yourself

These require immediate help - Call 988 or 911

Chicago-Specific Crisis Resources

Local Emergency Support

Northwestern Memorial Hospital Emergency

📍 Address: 251 E Huron St, Chicago

📞 Phone: 312-926-2000

  • • 24/7 psychiatric emergency services
  • • Specialized women's mental health

Rush University Medical Center

📍 Address: 1653 W Congress Pkwy, Chicago

📞 Phone: 312-942-5000

  • • Emergency psychiatric services
  • • Perinatal psychiatry program

Crisis Prevention & Response - City of Chicago

📞 Phone: 312-747-1324

  • • Mobile crisis response
  • • Mental health emergency assistance
  • • Connection to local resources

Domestic Violence Resources

Safety and Support

National Domestic Violence Hotline

📞 Call: 1-800-799-7233

💬 Text: START to 88788

💻 Chat: thehotline.org (live chat)

  • • 24/7 confidential support
  • • Safety planning
  • • Local resource connections

Chicago Metropolitan Battered Women's Network

📞 Call: 1-877-863-6338

  • • Chicago-specific resources
  • • Emergency shelter assistance
  • • Legal advocacy

Safety Planning:

  • • Have important documents ready
  • • Keep phone charged
  • • Know safe places to go
  • • Have code word with friends
  • • Trust your instincts

Substance Use Crisis

Immediate Help for Substance Issues

SAMHSA National Helpline

📞 Call: 1-800-662-4357

  • • 24/7 treatment referral
  • • Information service
  • • Free and confidential

Illinois Helpline for Opioids

📞 Call: 1-833-234-6343

💬 Text: HELP to 833234

  • • Opioid-specific support
  • • Naloxone information
  • • Treatment resources

LGBTQ+ Crisis Support

Specialized LGBTQ+ Resources

Trevor Lifeline (Under 25)

📞 Call: 1-866-488-7386

💬 Text: START to 678-678

  • • 24/7 crisis support
  • • LGBTQ+ specialized
  • • Youth focused

Trans Lifeline

📞 Call: 877-565-8860

  • • By and for trans people
  • • Available 24/7
  • • Peer support

When to Seek Emergency Help

Recognizing Crisis Situations

Call 911 or Go to ER If:

  • • Active plan to harm yourself or others
  • • Hearing voices commanding harm
  • • Unable to care for basic needs
  • • Severe confusion or disorientation
  • • Overdose or substance emergency
  • • Uncontrollable panic lasting hours

Call Crisis Line If:

  • • Having suicidal thoughts without plan
  • • Feeling overwhelmed and need support
  • • Experienced trauma and need to talk
  • • Supporting someone in crisis
  • • Need resources and referrals

Supporting Someone in Crisis

How to Help Others

Do:

  • • Take all threats seriously
  • • Listen without judgment
  • • Stay with them if possible
  • • Help them call crisis line
  • • Remove means of harm
  • • Get professional help

Say:

  • • "I'm here for you"
  • • "You matter to me"
  • • "Let's get help together"
  • • "You're not alone"

Don't:

  • • Promise to keep secrets about safety
  • • Try to handle it alone
  • • Minimize their feelings
  • • Argue or debate
  • • Leave them alone if actively suicidal

After the Crisis

Continuing Support

Follow-Up Care:

  • • Schedule therapy appointment
  • • Create safety plan
  • • Build support network
  • • Remove/secure means of harm
  • • Consider intensive programs

Safety Planning Includes:

  • • Warning signs to watch
  • • Coping strategies
  • • People to contact
  • • Professional contacts
  • • Making environment safe
  • • Reasons for living

Non-Crisis Support

When You Need Help But Not Emergency

KMH Counseling

  • • Next-day appointments often available
  • • Crisis prioritization
  • • Safety planning in therapy
  • • Ongoing support

Not Sure If It's Crisis?

When in doubt, reach out. It's better to get help than to wait.