Contact Us
Schedule Your Free 15-Minute Consultation
Ready to take the first step? Book your free consultation to ensure we're the right fit for your needs. Available in-person in Bucktown or virtually throughout Illinois.
Schedule Your Appointment
Book Online - It's Easy
Available Appointment Types
Free 15-minute phone consultation
(recommended first step)
Initial intake session
(90 minutes)
Regular therapy session
(55 minutes)
EMDR session
(55 minutes)
Other Ways to Connect
Prefer to Call or Email?
Phone
Leave a confidential voicemail and we'll return your call within 24 business hours
Our Location
Bucktown Office
KMH Counseling
Getting Here:
- By Car: Street parking available on Webster
- By Bus: #50 Damen or #73 Armitage
- By Bike: Divvy station nearby
Office Features:
- Private waiting area
- Comfortable therapy space
- Baby-friendly environment
- Accessible entrance
- Air purification system
Quick Response Times
When You'll Hear Back
Crisis Situations: See our Crisis Resources for immediate help
What Happens Next?
After You Schedule
- 1Confirmation: You'll receive an email confirmation immediately
- 2Reminder: Text/email reminder 24 hours before
- 3Forms: Intake paperwork sent via secure email
- 4Preparation: Tips for making the most of your session
- 5Connection: Phone call or video link at appointment time
Common Questions
Quick Answers
"How do I know which therapist to book with?"
Schedule a consultation and we'll help match you with the right therapist based on your needs.
"What if I need to cancel?"
Cancel or reschedule through the Calendly link with 24+ hours notice to avoid fees.
"Can I book recurring appointments?"
After your initial session, we'll set up your regular appointment schedule.
"Is my information secure?"
Yes, all communications and scheduling are HIPAA-compliant and confidential.
Emergency Contact
If You Need Immediate Help
This contact form is not monitored 24/7
If you're experiencing a mental health emergency:
- • Call 988 (Suicide & Crisis Lifeline)
- • Call 911
- • Go to nearest emergency room
- • See our full Crisis Resources
Insurance Verification
Want Us to Check Your Benefits?
Include in your message:
- • Insurance company name
- • Member ID number
- • Group number
- • Date of birth
We'll verify your coverage and explain your benefits before your first appointment.
We're Here to Help
No Question Too Small
Whether you're ready to start therapy or just exploring options, we're here to answer questions and support your mental health journey.
Office Hours:
Monday - Friday: 8:00 AM - 7:00 PM
Saturday - Sunday: Closed
Response Commitment:
We return all non-urgent communications within 48 business hours.
Taking the first step is often the hardest. We're here to make it as easy as possible.